At our website, Stoke-on-Trent Gold (‘the Company’ or ‘we’), we prioritize your privacy and the protection of your data. This Privacy Policy explains how we handle personal information in line with various privacy laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy covers all activities involving our website, applications, services, and products. Please note that this privacy policy does not apply to external platforms, apps, products, or services you may access through our platform, each of which will have its own privacy policy.
Our privacy practices encompass interactions when you:
- Use our applications and services as a user
- Visit our websites associated with this Privacy Statement
- Engage with communications from us, like newsletters, emails, phone calls, or text messages/SMS
We collect various types of personal information, including but not limited to:
- Account details you provide when signing up
- Payment and financial information for transaction processing
- Purchase history and preferences
- Mobile device identifiers and usage data
- Location information where applicable
- Feedback provided through our services or directly to us
- Information from social media interactions if connected with our platforms
- Product and service details relevant to your use of our offerings
This personal data is collected primarily through user input, direct interactions with our services, and automated tools we employ for enhancing user experience and improving our services. We may also receive data from third parties, always subject to their privacy policies.
We utilize cookies on our website to enhance user experience, manage preferences, and analyze how users interact with our site. These cookies are categorized as Strictly Necessary, Preference, and Analytics. You can manage your cookie preferences through our Cookie Manager tool.
We retain personal data for the duration required by law or as necessary to fulfill the purposes for which it was collected. Once no longer needed, we take steps to delete or anonymize the data in a secure manner.
To protect your personal information, we implement organizational and technical safeguards, including encrypted communication channels and collaboration with reputable third-party processors who also adhere to high standards of data protection.
We are committed to respecting the privacy of children under 18 years of age. We do not knowingly collect personal information from children in this age group.
As a user, you have certain rights under the privacy regulations applicable to your jurisdiction, which may include:
- Accessing and reviewing your personal data
- Requesting the correction or deletion of your personal data
- Limiting how we use your data
- Receiving your personal data in a portable format
- Objecting to certain uses of your data
- Opting out of certain data uses, such as marketing communications
- Filing an appeal or complaint regarding our handling of your data
- Withdrawing consent where you have previously provided it
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website.
Should you have any questions, wish to unsubscribe from communications, or need to exercise your rights regarding your personal data, please contact our privacy team via email at [email protected] or by sending a written request to the address provided on our website.